Trish Marsden

Trish has worked as an Advisor with O’Hagans since 1998 and has owned the business since 2006.  With 15 years of nursing experience she has a strong background in health giving her a realistic and sound understanding of the things that could happen to people and how it can affect them.  This has been invaluable when making recommendations for insurance plans for people. 

People often say that nursing is so different to mortgage broking but Trish believes that her nursing background has allowed her to bring her problem solving skills to the table in order to maximise the lending opportunities for her clients. She believes that often when clients are in unfamiliar territory like wanting to buy a home, needing to raise finance, finding out what are the best options, having all sorts of “advice” thrown at them – they can become stressed and even panicked in to making decisions that do not satisfy their objectives. “It’s not just about getting a loan for the client that satisfies their immediate requirements – that’s easy – it’s about finding the lending solution that will ultimately help them reach their financial goals.

She believes that good brokering can only come from an efficient team. “The leader of that team is definitely the client – they are the one who’s life is impacted by the advice and care that you give them so they are the ones that need to have ultimate control as to the choices they make. It is our job to give them the tools to be able to make these decisions and to take the stress out of the whole process so they can enjoy the satisfaction in achieving their financial goals”.

Trish’s interests include a passion for live theatre and is heavily involved in Theatre Whakatane and Stagedoor Performing arts academy.  She is married with 2 adult children – both of whom serve in the NZ Army.

E-mail Trish (trish@ohagans.net.nz)

John White

John is originally from England and moved to Whakatane with his locally born wife in 1997.

After several years in retail management, John came on board in 2006, after an invitation to join the O’Hagan Home Loans and Insurance team as an adviser as he knew that the position was one that would suit his personality perfectly. After establishing himself in the role, he is pleased to say that it was a great move and he loves the challenges working with O’Hagan clients provides.

John says, “It’s a great feeling to help people make their dreams come true and find solutions to their home finance needs. Every day I meet with people to discuss the best way for them to reach their goals, and I feel confident in the support of being part of a great team with years of experience behind us”.

“I love the fact that no two days are the same. At times this can be an emotional job as you’re dealing with possibly the biggest decisions in a person’s life, but I love the fact that I know that I’m always thinking and acting in the best interests of my clients and ultimately, the gifts and cards of thanks I receive, tell me that my small role does make a big difference in people’s lives".

Married in London in 1997, he and his family immigrated to New Zealand shortly after their wedding. They have two teenage children and live just outside Whakatane in the house they purchased after renting it for their first five years in NZ, subsequently renovating the property to increase its size. Having been through these experiences, John understands the challenges people face when moving to a new country and going through the house purchase and building process.

Outside of work John enjoys spending time with his family and is actively involved in Theatre Whakatane, where he has been on-stage, a director, Society President, and is still on their committee. His other main passions are football, music and quizzes.

E-mail John (john@ohagans.net.nz)

Troy Clayton

Stephen Clayton

Stephen is almost a local having worked in the finance sector here in Whakatane for 22 years. He has been banking since the1970’s and has seen so many changes in this time.

He has managed local branches of  two banks and over his career in banking has always focused on customer outcomes and strives for customer service excellence.  The move to O’Hagan Home Loans & Insurances is a fantastic career progression and he will continue to work for his customers to get the best outcomes.

Over the many years of banking, highlights have included working exclusively in Māori sector for over five years and opening a new bank branch here in Whakatane as well as being a winner of CEO Awards both in New Zealand and Australia.

Stephen has always been driven by what is best for his customers and he is super excited about this fantastic new challenge in his life. Having worked in management since the mid 1980’s and in banking since the 1970’s this opportunity will bring a new focus and create new opportunities. Stephen lives by TOFU (Take Ownership and Follow Up).

Stephen is married to Claire with 4 adult children and three stunning grandchildren.  Outside of work he is keeping the O’Hagan music theme going being actively involved  our local brass band for many years and is super proud of the fantastic achievements of EBOP Brass.

E-mail Stephen (stephen@ohagans.net.nz)

Alice Lundman

Born and bred in the Whakatane area, Alice never thought she would be back in the Bay.

After 5 years travelling and working in different places around the world, Alice fell in love with Te Anau in the deep South and spent a further 5 years working for a big tourism company.  Sadly Covid-19 had different plans for the tourism industry so Alice and her husband moved up to the warmer pastures of Whakatane to be closer to her family in May 2020.

Currently living on a farm near Matata with her southern lad Thomas, two doggos, two cats and eight chickens -  Alice has years of reception experience in NZ, Australia and Canada and joined the O'Hagans team end of July 2021.

Outside of work Alice enjoys playing hockey, travelling and spending time with her fur babies, friends and family.

E-mail Alice (alice@ohagans.net.nz)

Simone Hojabri

Simone joined the O'Hagans team in January 2023 as a Personal Assistant, following working as an administrator in the real estate industry.

Simone is originally from Wellington and moved to Whakatane in 2018 with her husband to be closer to family.

She now proudly calls Whakatane home and spends her time outside of work doing fun outdoor activities with her super energetic 2 year old son.

She also loves good food, strong coffee and making music (from a piano, choir/theatre or at her local church).

E-mail Simone (simone@ohagans.net.nz)

Jodie Gardner

Jodie joined the O'Hagans team in August 2021 as a Personal Assistant. 

Jodie is originally from the stunning Hawkes Bay, she moved to Whakatane in 2020 to be with her partner and dog. 

Outside of work Jodie loves jet boating and going back to Hawkes Bay to enjoy all of the great food and wine there with friends and family. 

E-mail Jodie (jodie@ohagans.net.nz)