Trish Marsden

Trish Marsden

Trish has worked as an Advisor with O’Hagans since 1998 and has owned the business since 2006.  With 15 years of nursing experience she has a strong background in health giving her a realistic and sound understanding of the things that could happen to people and how it can affect them.  This has been invaluable when making recommendations for insurance plans for people. 

People often say that nursing is so different to mortgage broking but Trish believes that her nursing background has allowed her to bring her problem solving skills to the table in order to maximise the lending opportunities for her clients. She believes that often when clients are in unfamiliar territory like wanting to buy a home, needing to raise finance, finding out what are the best options, having all sorts of “advice” thrown at them – they can become stressed and even panicked in to making decisions that do not satisfy their objectives. “It’s not just about getting a loan for the client that satisfies their immediate requirements – that’s easy – it’s about finding the lending solution that will ultimately help them reach their financial goals.

She believes that good brokering can only come from an efficient team. “The leader of that team is definitely the client – they are the one who’s life is impacted by the advice and care that you give them so they are the ones that need to have ultimate control as to the choices they make. It is our job to give them the tools to be able to make these decisions and to take the stress out of the whole process so they can enjoy the satisfaction in achieving their financial goals”.

Trish’s interests include a passion for live theatre and is heavily involved in Theatre Whakatane and Stagedoor Performing arts academy.  She is married with 2 adult children – both of whom serve in the NZ Army.

E-mail Trish (trish@ohagans.net.nz)

 

John White

John White

John is originally from England and moved to Whakatane with his locally born wife in 1997.

After several years in retail management, John came on board in 2006, after an invitation to join the O’Hagan Home Loans and Insurance team as an adviser as he knew that the position was one that would suit his personality perfectly. After establishing himself in the role, he is pleased to say that it was a great move and he loves the challenges working with O’Hagan clients provides.

John says, “It’s a great feeling to help people make their dreams come true and find solutions to their home finance needs. Every day I meet with people to discuss the best way for them to reach their goals, and I feel confident in the support of being part of a great team with years of experience behind us”.

“I love the fact that no two days are the same. At times this can be an emotional job as you’re dealing with possibly the biggest decisions in a person’s life, but I love the fact that I know that I’m always thinking and acting in the best interests of my clients and ultimately, the gifts and cards of thanks I receive, tell me that my small role does make a big difference in people’s lives".

Married in London in 1997, he and his family immigrated to New Zealand shortly after their wedding. They have two teenage children and live just outside Whakatane in the house they purchased after renting it for their first five years in NZ, subsequently renovating the property to increase its size. Having been through these experiences, John understands the challenges people face when moving to a new country and going through the house purchase and building process.

Outside of work John enjoys spending time with his family and is actively involved in Theatre Whakatane, where he has been on-stage, a director, Society President, and is still on their committee. His other main passions are football, music and quizzes.

E-mail John (john@ohagans.net.nz)

Troy Clayton

Troy Clayton

Troy has been in the mortgage advisory sector for more than 10 years. He is qualified to give mortgage advice in Australia, the United Kingdom and New Zealand. He is passionate about helping his clients achieve their home ownership aspirations and has a catalogue of satisfied clients.
 
Troy grew up in Central North Island and then began his career in the banking industry with ASB in 2011, initially in branch then commercial banking. He later moved to Sydney where he worked with predominantly medical professionals, overseeing their home lending needs. Troy then moved onto the United Kingdom. He was able to further his career in lending in the UK by joining a brokerage business, dealing with over 136 different lenders. In August 2020 he saw the greener pastures of home and bee-lined back to New Zealand.
 
Troy specialises, but is not limited to, helping those more niche clients such as self-employed, expatriates, medical professionals, and foreign income earners towards achieving their goals. He appreciates that in today’s world everyone’s situation is different, and not everyone fits into the “tick box” mentality of some banks.
 
Troy’s focus is “Let me do the leg work for you”. He will compare options across virtually all New Zealand lenders and source you the most cost-effective option, tailored to suit your personal needs. This is a fee free service and thanks to technology like Zoom he can meet you face to face, nationwide for a free consultation.
 
E-mail Troy (troy@ohagans.net.nz)